• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
HP Recommended
hp pavilion
Microsoft Windows 7 (64-bit)

My hp pavilion laptop gets heated up and shuts down. i need urgent help

1 REPLY 1
HP Recommended

@hem69
Thank you for posting on the HP Support Community.

  • What is the exact product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824  (Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).
  • Have you made any hardware/software changes?
  • Have you tried any troubleshooting steps?
  • Does the computer shut down when it's overheated?

While you respond to that, let's try this workaround:

BIOS Update: Follow steps from the link: https://support.hp.com/in-en/document/c00042629

 

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.