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Posts: 1
Member Since: ‎03-30-2016
Message 1 of 2 (186 Views)

hp notebooks x64 go

Product Name: EliteBook 745 G3
Operating System: Microsoft Windows 7 (64-bit)

Brightness control Fn keys (F5,F6) and microphone mute key (F10) not working on my laptop.

I have literaly updated all the device drivers to the latest ones from hp sites.

Ohter hotkeys work though. (e.g. F1 - sleep, F3 - keyboard LED, F4 - switch monitor, F8/9 - volumn control)

Only the brightness control and microphone mute keys don't work.

I am having Windows 7 Enterprise 64bit installed.


Any suggestion or solution will be much appreciated.

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Master's Graduate
Posts: 717
Member Since: ‎04-01-2011
Message 2 of 2 (106 Views)

Re: hp notebooks x64 go

You might be missing HP Hotkey softpaq installation. You can just download and install directly from the web, or use HP SDM (www.hp.com/go/sdm)  to install all available HP drivers and BIOS you may need at once

I work for HP. All opinions and comments are my own.
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