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Message 1 of 8
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hp probook 430 g6 please stop production (2019 model)

HP Recommended
probook 430 g6
Microsoft Windows 10 (64-bit)

production of this notebook should stop...

 

1-fan running continuously and noisy

2-Dark update during bios update

3-sounds from hard drive

4-Backlight Bleed

 

technical service is insufficient to solve these problems 

 

20170612_203612.jpgWhat is the idea about this?

7 REPLIES 7
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Level 20
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Message 2 of 8
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HP Recommended

Hi:

 

I suggest you direct your valid concerns to HP at the link below.

 

They should know about this...

 

https://ssl.www8.hp.com/us/en/contact-hp/connect-with-hp.html

 

Posting on a forum where we don't work for or represent HP, doesn't do much good.

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Message 3 of 8
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HP Recommended

Hello Axwell,

I have the same problem with the fan, have you managed to get it fixed?

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Message 4 of 8
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HP Recommended



Hello

 

I sent my computer to technical service. hp claims that this is not a problem, but the fan of my computer is running too high. they offered me no solution

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Message 5 of 8
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HP Recommended

I'll get mine to the hp support support center on monday and see what happens.

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Message 6 of 8
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HP Recommended

I took mine to the HP support center today. They've told me to record the fan's sound and send it to them along with the receipt. Even tough the sound is loud enough I couldn't record it with iphone. If I manage to record and send it then they'll tell me whether the product is qualified for replacement or not.

 

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Message 7 of 8
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HP Recommended

where are you from?

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HP Recommended

Turkey

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