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HP Recommended
hp probook 640 g2
Microsoft Windows 10 (64-bit)

I have a hp probook 640 g2 that shows missing driver in device manager. Device instance path is acpi\int0e0c\2&daba3ff&0.  I have download the driver pack for this model, updated the BIOS to v1.37.  I have allowed it to search for the driver online with no success. Please help.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

I have never seen a notebook needing that driver before.

 

The hardware ID indicates that it needs the Intel® Software Guard Extensions (Intel® SGX) Driver for Windows.

 

That device is normally found in servers.

 

In any event, see if the driver that I have zipped up and attached below works for you.

 

You will have to manually install it as follows...

 

Download and unzip the file to its folder.

 

Do not do anything with the files in the folder.

 

Go to the device manager and click on the acpi\int0e0c device needing the driver.

 

Click on the driver tab.  Click on Update Driver.

 

Select the Browse my computer for driver software option, and browse to the driver folder you unzipped.

 

Make sure the Include Subfolders box is checked and the driver should install.

 

Then restart the PC.

 

Here is a partial copy and paste of the driver setup information file, which shows driver support for the hardware ID you posted.

 

[SGXPSW_LC.NTamd64.10.0.3..16299]
%SGXPSW_LC.DeviceDesc% = SGXPSW_LC_Device, acpi\int0e0c

 

 

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

I have never seen a notebook needing that driver before.

 

The hardware ID indicates that it needs the Intel® Software Guard Extensions (Intel® SGX) Driver for Windows.

 

That device is normally found in servers.

 

In any event, see if the driver that I have zipped up and attached below works for you.

 

You will have to manually install it as follows...

 

Download and unzip the file to its folder.

 

Do not do anything with the files in the folder.

 

Go to the device manager and click on the acpi\int0e0c device needing the driver.

 

Click on the driver tab.  Click on Update Driver.

 

Select the Browse my computer for driver software option, and browse to the driver folder you unzipped.

 

Make sure the Include Subfolders box is checked and the driver should install.

 

Then restart the PC.

 

Here is a partial copy and paste of the driver setup information file, which shows driver support for the hardware ID you posted.

 

[SGXPSW_LC.NTamd64.10.0.3..16299]
%SGXPSW_LC.DeviceDesc% = SGXPSW_LC_Device, acpi\int0e0c

 

 

HP Recommended

 

That fixed it right up .  Thanks.

HP Recommended
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