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GRojas
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Message 1 of 2
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Solved!

i cant access to the bios of my hp probook, i forgot the administrator password

HP Recommended
Probook 650 g1
Linux

i buy the laptop a few years ago an i put password to normal user  and other to the administrator, and sadly i forget the password and i need activate the vt-x

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Accepted Solutions
Paul_Tikkanen
Level 21
Level 21
144,974 68,535 22,812 34,990
Message 2 of 2
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HP Recommended

Hi:

Unfortunately, there is nothing we can do to help you, since HP will no longer supply the required SMC.bin file that is used to clear the BIOS password.

That was the only way it could be done.

HP issued this document recently...

https://support.hp.com/us-en/document/c06368824

Also the forum rules were amended on 1 March 2019, which no longer allow us to help with removing BIOS passwords.
Rule 4.d...

https://h30434.www3.hp.com/t5/custom/page/page-id/hp.rulespage

View solution in original post

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1 REPLY 1
Paul_Tikkanen
Level 21
Level 21
144,974 68,535 22,812 34,990
Message 2 of 2
Flag Post
HP Recommended

Hi:

Unfortunately, there is nothing we can do to help you, since HP will no longer supply the required SMC.bin file that is used to clear the BIOS password.

That was the only way it could be done.

HP issued this document recently...

https://support.hp.com/us-en/document/c06368824

Also the forum rules were amended on 1 March 2019, which no longer allow us to help with removing BIOS passwords.
Rule 4.d...

https://h30434.www3.hp.com/t5/custom/page/page-id/hp.rulespage

Was this reply helpful? Yes No
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