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‎09-22-2019 08:02 PM

HP Recommended
Product: elitebook 850 g1
Operating System: Microsoft Windows 7 (64-bit)

Good afternoon. I had a problem. My nephew set an administrator password to enter the BIOS and can not remember it. I do probably restore BIOS from a USB device, but nothing has changed. I took off the cover and disconnect the battery with the BIOS on the day, and also did not get the result. The forum is a response to a password reset the BIOS on the HP Elitebook and Probook, but unfortunately my model is not listed there, and I was not able to do what I need. Tell me how can this be done?

my sn CNU3519F7X

my suk G1K20PCABG .

1 person had the same question
1 REPLY 1

‎09-22-2019 09:00 PM

HP Recommended

Hi:

Unfortunately, there is nothing we can do to help you, since HP will no longer supply the required SMC.bin file that is used to clear the BIOS password.

That was the only way it could be done.

HP issued this document recently...

https://support.hp.com/us-en/document/c06368824

Also the forum rules were amended on 1 March 2019, which no longer allow us to help with removing passwords.

 

Rule 4.d...

https://h30434.www3.hp.com/t5/custom/page/page-id/hp.rulespage

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