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‎12-05-2023 07:25 AM - edited ‎12-05-2023 07:26 AM

HP Recommended
Product: HP Zbook Firefly 14 inch G10

intermittence with the HP Thunderbolt dock station the monitor becomes black and after time it comes, when the user is working suddenly the monitor becomes black and after time it comes again, The specifications are

 

HP TB Dock G2 w/ Combo Cable 

Input 19.5V

 

Laptop

Proccesor  13th Gen Intel(R)- Core(TM) i7-1370P 1.90GHz

Intell RAM 64.0 GB (63.6 GB usuable)

Windows 10 Enterprise

Category:
1 person had the same question
1 REPLY 1

‎12-06-2023 10:39 PM

HP Recommended

Hello @Abruga 

 

Log a case to get in touch with HP Support department >> https://support.hp.com/contact

There might be a fix or workaround for your issue you are facing.

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
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