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‎06-27-2023 06:50 AM

HP Recommended
Product: HP ZBook Fury 17.3 inch G8 Mobile Workstation PC (31Z30AV)

Hello,

I'm having very strange issue with my device: HP ZBook Fury 17.3 inch G8 Mobile Workstation PC (31Z30AV)

(quite expensive I may add) 🙂 

Keyboard on the device broke twice on the exactly same place. 

First time I was denied warranty with explanation it's mechanical damage, so I replaced keyboard on my own expense, 

After a month  keyboard cracked again on exactly same spot. 

bellow are images from 2 different keyboards on same device.

Dear @Hp can you please advice the best way to resolve this situation?

 

DamiSnimka zaslona 2023-06-27 144640.pngSnimka zaslona 2023-06-27 144513.pngr

 

 

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