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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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I don't provide detail support anymore for business notebooks, but I will tell you this -- a factory reset does NOT remove the files from your drive. All it does is reformat the drive, essentially hiding the files from Windows. But anyone with $50 to spend on a Data Recovry app can run that and recover most, if not all, of those files -- and NOW, they have your sensitive data fully available to them.
Your best bet, really, is to replace the drive out right -- since a new drive will be blank. But then, you will have to reinstall Windows from scratch onto it -- and I do not have the link for the HP Cloud Recovery tool needed to do this.
I am a volunteer and I do not work for, nor represent, HP
38,402
8,264
3,267
HP Recommended
I don't provide detail support anymore for business notebooks, but I will tell you this -- a factory reset does NOT remove the files from your drive. All it does is reformat the drive, essentially hiding the files from Windows. But anyone with $50 to spend on a Data Recovry app can run that and recover most, if not all, of those files -- and NOW, they have your sensitive data fully available to them.
Your best bet, really, is to replace the drive out right -- since a new drive will be blank. But then, you will have to reinstall Windows from scratch onto it -- and I do not have the link for the HP Cloud Recovery tool needed to do this.
I am a volunteer and I do not work for, nor represent, HP
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