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‎08-03-2022 08:54 AM

HP Recommended
Product: HP ZBook Fury 15 G7 Mobile Workstation (9VS25AV)
Operating System: Microsoft Windows 11

Hello, 

I have a problem that my mouse is moving on its own to the left down corner. The problem is not related to the connected mouse, because even if I disconnect mouse and use just touchpad, the problem remains.

 

The problem must be somehow related to the laptop screen. Because if I connect the monitor to the laptop, then it is ok. But if I work on laptop screen the mouse is moving on itself. I have laptop for 1 year and it was fine. But it appeared a week or something ago. I have my laptop up to date with the latest drivers and regularly use hp assistant to upgrade with new patches.

 

Any idea?

 

Thank you in advance, Robert   

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-03-2022 09:32 AM

HP Recommended

Hello @RobertK2 

 

I suspect that it is a technical defect. This cannot be repaired by software updates.

HP warranty valid (warranty starts at purchase/invoice !) -> Contact HP support / Service center

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1 REPLY 1

‎08-03-2022 09:32 AM

HP Recommended

Hello @RobertK2 

 

I suspect that it is a technical defect. This cannot be repaired by software updates.

HP warranty valid (warranty starts at purchase/invoice !) -> Contact HP support / Service center

1 person found this reply helpful
Was this reply helpful? Yes No
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