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Top Student
Posts: 7
Member Since: ‎11-15-2016
Message 1 of 11 (589 Views)

my Hp probook 4530s not powered AMD GPU Chipset

Product Name: probook 4530s
Operating System: Microsoft Windows 10 (64-bit)

Hi my laptop AMD GPU is failed over a mounth ago. I go and Change the Chipset after one mounth it's go black screen again at first I think it's brock again but after I send it for repair they say my Chip is fine but Laptop not powered it so it's not work. 

I just want's to know what is happend ???

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Teacher
Posts: 81
Member Since: ‎01-16-2015
Message 2 of 11 (547 Views)

Re: my Hp probook 4530s not powered AMD GPU Chipset

Hi,

 

Please give some clearer information.

If the problem is that you cannot activate the AMD graphics card, I may have the solution to the problem:

In the AMD Catalyst control panel you can switch  the graphics choice manually.

In example, processA.exe uses Intel GPU and processB.exe uses AMD GPU.

So you can force the GPU choice.

Also configurable for battery powered time and on charger.

 

If you have more information about the problem, I would like to help you.

Thanks!

Top Student
Posts: 7
Member Since: ‎11-15-2016
Message 3 of 11 (540 Views)

Re: my Hp probook 4530s not powered AMD GPU Chipset

Thanks for reply.

No the problem is in Windows Don't know there is a AMD GPU even in DeviceManager but in BIOS I can change my graphic to use AMD but when I do that the Screen Goes Black and nothing happend.

I try to Install AMD Driver but it say I don't have any Device that support with this driver(I use Hp site for downloading the driver).

 

At first I think GPU is dead, so I take the laptop for repair but they say that GPU Chipset is fine. problem is with Power Consuming the laptop is not send any power to GPU chipset so the Chipset is not start and can't be recognized.

 

sorry if the English is bad.

if need more info I'm happy to help.

Teacher
Posts: 81
Member Since: ‎01-16-2015
Message 4 of 11 (536 Views)

Re: my Hp probook 4530s not powered AMD GPU Chipset

Please confirm if the AMD graphics are listed in device manager.

Did you in the past use AMD graphics on this specific laptop, or are you not sure?

 

 

Maybe there is no AMD graphics in the laptop (I have 4540s, not all models were delivered with AMD graphics)

If there is no AMD graphics you can only use the integrated Intel graphics.

Top Student
Posts: 7
Member Since: ‎11-15-2016
Message 5 of 11 (534 Views)

Re: my Hp probook 4530s not powered AMD GPU Chipset

[ Edited ]

There was before I played BF3 with it :D

 

before the Windows and deviceManager find my AMD GPU but over past days my screen suddenly goes black I go and change the GPU and set it on intel it goes fine but AMD GPU is not working.

 

There is a Thing I forgot to say, this is my second GPU the first one is dead from heat. after I change it, it works over a mounth but suddenly this happend.

 

"Please confirm if the AMD graphics are listed in device manager"

Right now it's not it just find Intel Graphic but before this happens there was two Graphic cards Intel And AMD.

Teacher
Posts: 81
Member Since: ‎01-16-2015
Message 6 of 11 (526 Views)

Re: my Hp probook 4530s not powered AMD GPU Chipset

Do you have any unknown/undetected devices in device manager?

You can recognize by the yellow question mark and a generic name.

 

Please share result of this.

 

If the motherboard has been changed, still in devicemanager the AMD graphics should be listed (if applicable)

Top Student
Posts: 7
Member Since: ‎11-15-2016
Message 7 of 11 (522 Views)

Re: my Hp probook 4530s not powered AMD GPU Chipset

"If the motherboard has been changed, still in devicemanager the AMD graphics should be listed (if applicable)"

Only AMD GPU is Changed not Motherboard

 

"Do you have any unknown/undetected devices in device manager?"

Yes there is but none of them is for AMD GPU.

 

Device PCI\VEN_197B&DEV_2392&SUBSYS_167C103C&REV_30\4&2ce17296&0&00E2 requires further installation.


ACPI\HPQ0004\3&33FD14CA&0

 

Device PCI\VEN_197B&DEV_2393&SUBSYS_167C103C&REV_30\4&2ce17296&0&03E2 requires further installation.

Top Student
Posts: 7
Member Since: ‎11-15-2016
Message 8 of 11 (493 Views)

Re: my Hp probook 4530s not powered AMD GPU Chipset

And one more Thing I use HDD cad.

Teacher
Posts: 81
Member Since: ‎01-16-2015
Message 9 of 11 (480 Views)

Re: my Hp probook 4530s not powered AMD GPU Chipset

Hi, can you install software that lists all the hardware available in the laptop?

 

I have used Speccy software (Pirisoft) sometimes, to check heat issues on specific laptop parts, but it should also help detect all devices. (Speccy is free software version)

Could you install the Speccy software, and see if it lists your AMD graphics card?

Please inform if it is listed and give information about temperatures, fanspeed, etc.

Top Student
Posts: 7
Member Since: ‎11-15-2016
Message 10 of 11 (471 Views)

Re: my Hp probook 4530s not powered AMD GPU Chipset

Thanks for reply.

OK I install the software and share result here. ;)

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