01-06-2016 09:12 PM - edited 01-08-2016 12:37 PM
My laptop, ProBook 450 G2 goes into sleep mode even tho power settings set to never. The operating system is Windows 7 Professional. I had a Microsoft tech check it. I also had HP tech check it. They both said it was a hardware problem. I sent it to HP to be serviced and they replaced the system board and said they tested it. When I got it back, it went into sleep mode again. I left my laptop for about 15 minutes and when I came back it was in sleep mode. This always happens after the laptop has been left for about 15 minutes.
Does anybody have a solution?????????????
Solved! Go to Solution.
02-02-2016 12:58 PM
I sent my laptop into HP repair. They replaced mother board and some cables, but that did not solve problem. They finally replaced the Windows 7 operating system. Basically they gave me a new system. I spent 3 days updating windows with all the updates and then re-loading my programs. What a mess!
02-24-2016 09:37 AM - edited 02-24-2016 09:38 AM
I have the same problem. I enter 45 minutes for display to cut of when attache to the mains but has no effect - cuts off after 10 minutes. also I set Power to "high performance" but sometimes it reverts back to "power saver" = really anoying and this laptop is brand new!
02-24-2016 05:30 PM
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02-29-2016 06:19 AM
This keeps happening to a machine here at the school. It is brand new, Windows 10 PRO. It was doing it, so I went in and updated all the power settings a second time, and it stopped, but even though I had it set to never go to sleep, it still would after about 10 minutes, but now, it's back to sleeping after 2 minutes, which is annoying since the user then has to put in his password again every 2 minutes. I sure hope you have a solution, because obviously WE don't!
10-25-2016 03:48 AM
I have a hp core i7 proBook 450 G3 laptop, when it is turned on and after 10 minutes it goes into sleep mode, and never wakeup on any key pressing without a hard reset. I have searched lot of articles on the net for resolving the problem. but no one is giving me the right answer. please solve my problem.