Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 3
Flag Post

my laptop is very slow only hp

HP Recommended
hp probook
Microsoft Windows 10 (64-bit)

Dear Sir,


I am using hp pro book 2 laptops(windows 10 os) .two laptops are very slow to open any is the worst situation at that time. I have important work than that time laptop is struck or slow . could guide me or call me  7799200066. when I am calling customer care number 18002587270  it is asking passcode I don't know the passcode. please call me and guide me

Level 12
7,692 7,654 332 706
Message 2 of 3
Flag Post
HP Recommended


Run somethings like...





Check what loads at boot/startup...

Sysinternals      Autoruns


If in doubt please ask.



0 Kudos
Level 8
829 820 81 166
Message 3 of 3
Flag Post
HP Recommended



could you be more precise about the Probook model ? there are tens models.

Which version of Windows 10 ? 1809 , 1803,  1709 or 1703 ?

HOw many gigabyte are in your computer ?

which CPU ?

Which disk type HDD or SSD

do you see in Task Manager is there is a process using resources ?


more details you provides , more possibilities to get someone helping you.


I have  a workstation 6 years old with 12GB but sometime it become slow , jus tbecause Windows 10 starts some process in backgroud able to keep my disk C: at 100% for several minutes. Then I discovered the process and modified task schedulare in order to run it when the computer is idle.

You need to do some analysis on your system. It could be a bad driver or something in Windows 10.




Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation