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venkat12
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Message 1 of 3
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my laptop is very slow only hp

HP Recommended
hp probook
Microsoft Windows 10 (64-bit)

Dear Sir,

 

I am using hp pro book 2 laptops(windows 10 os) .two laptops are very slow to open any application.it is the worst situation at that time. I have important work than that time laptop is struck or slow . could guide me or call me  7799200066. when I am calling customer care number 18002587270  it is asking passcode I don't know the passcode. please call me and guide me

2 REPLIES 2
Lil_Boy_Blue
Level 12
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Message 2 of 3
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HP Recommended

Hi

Run somethings like...

MalwareBytes

Ccleaner

Defraggler

 

Check what loads at boot/startup...

https://docs.microsoft.com/en-us/sysinternals/

Sysinternals      Autoruns

 

If in doubt please ask.

 

 

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TryToDoMybest
Level 8
829 820 81 166
Message 3 of 3
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HP Recommended

Hello

 

could you be more precise about the Probook model ? there are tens models.

Which version of Windows 10 ? 1809 , 1803,  1709 or 1703 ?

HOw many gigabyte are in your computer ?

which CPU ?

Which disk type HDD or SSD

do you see in Task Manager is there is a process using resources ?

 

more details you provides , more possibilities to get someone helping you.

 

I have  a workstation 6 years old with 12GB but sometime it become slow , jus tbecause Windows 10 starts some process in backgroud able to keep my disk C: at 100% for several minutes. Then I discovered the process and modified task schedulare in order to run it when the computer is idle.

You need to do some analysis on your system. It could be a bad driver or something in Windows 10.

 

bye

 

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