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HP Recommended
HP EliteBook 745 G4
Microsoft Windows 10 (64-bit)

my laptop screen off then go to sleeps automatically at any time  sometimes its too many time in just few time   and sometimes  it happens just one to two time in  a day 

1 REPLY 1
HP Recommended

Hello.

 

If the display turns off while you are using it, then there is a fault in the laptop. Typically the display cable is broken or loose, or the display panel or its backlight are faulty.

 

I recommend taking your laptop to a local HP service partner and let them diagnose the problem.

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