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‎12-12-2022 03:06 AM - last edited on ‎12-12-2022 10:53 AM by Retired

HP Recommended
Product: HP EliteBook 840 G5 Notebook PC

hi,

I buy a laptop hp 840 g5 (SN: [Personal Information Removed]) with my saving because i am student its very useful , i was using laptop after every 2 to 3 days, but one day my laptop not give any response while i was starting.  i am not expecting this from laptop of hp, it is very disturbing to me, and i cant buy laptop again 

1 REPLY 1

‎12-12-2022 04:35 AM

HP Recommended

Hi,

When you say it gives no response, do you mean there is no sign of life?

Does an error appear on the screen?

Do any LEDs come on at all?

Does the charging LED come on ?

 

Let us know,

David

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