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‎12-11-2019 03:19 PM

HP Recommended
Product: Probook 650 G5
Operating System: Microsoft Windows 10 (64-bit)

We have been ordering the probook 650 g5's. It seems that most of them have issues. As soon as we go to put office 365 on them they freeze. Cant work. I have had to have hard drives replaced, mother boards replaced, etc. we have tried EVERY fix imaginable. I can't have this happening. These go out to our employees. On top of that, we also purchased 4 zbook g6's. They run such a high CPU across the board. Freeze, have to restart, run slow. I just had the motherboard in mine replaced. With 2 apps open I can hear my fan running constantly. This shouldn't be happening. I really would like to return the 4 zbooks and get new ones. We spend hundreds of thousands of dollars with HP. From servers to monitors, PC's, Laptops, Warranties etc. It seems I can not talk to a person about this. If someone has a number I can contact someone that will actually help me with this issue, it would be greatly appreciated. We love HP and it would be a shame to have to go to Dell or Lenovo. Please advise. 

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎12-11-2019 03:42 PM

HP Recommended

Hi:

 

In Canada and the United States, you can call this number for HP business PC support...1-800-334-5144.

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1 REPLY 1

‎12-11-2019 03:42 PM

HP Recommended

Hi:

 

In Canada and the United States, you can call this number for HP business PC support...1-800-334-5144.

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