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‎02-03-2024 01:58 AM

HP Recommended
Product: HP Laptop 15-dw3140ne

helo ihave laptop hp 15dw3xxx i5-1135g7 ram20gb 500ssd ires xe 10gb my problem is ram speed is low 1600 should be 3200 how to fix

1 REPLY 1

‎02-03-2024 07:03 AM - edited ‎02-03-2024 07:04 AM

HP Recommended

Hi:

 

The memory speed is fine.

 

3200 MHz is the dual channel speed.

 

If your notebook has one DDR4-3200 memory chip, it runs in single channel mode (1600 MHz).

 

If your notebook has two DDR4-3200 MHz memory chips installed in matching capacities such as 2 x 8 GB, the memory is running at 3200 MHz (dual channel mode) but it is still reported as running at 1600 MHz.

 

If you run the free utility that I zipped up and attached below, it will tell you how your notebook's memory is running.

 

If single channel mode, then 1600 MHz is the answer = no problem.

 

If dual channel mode, you multiply the 1600 MHz by 2 = 3200 MHz = no problem.

hwi_746.zip
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