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Gabbe
New member
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Message 1 of 2
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Flag Post

reset BIOS

HP Recommended
EliteBook 840
Microsoft Windows 7 (32-bit)

Hi, would like to try a little different oprative system, but can not do it because bios are password protected. Can you help me unlock it?

1 REPLY 1
DavidPK
Level 18
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Message 2 of 2
Flag Post
HP Recommended

Hi,

 

For that Model, you will need to Contact HP Business support - they should be able to send you a customised SMC.bin file which you can use at boot to reset the password.

 

You can contact HP Business Support in your country via

 

http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

 

or

 

https://support.hp.com/us-en/contact-hp

 

Just to note, don't try removing the rtc battery.  It won't remove the password, but it will reset the clock - as smc files are time coded, a large disparity between the system clock and the time encoded in the smc will cause it to fail.

 

Regards,

 

DP-K

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