Showing results for 
Search instead for 
Did you mean: 
Level 1
8 3 0 0
Message 1 of 1
Flag Post

shift key not responding

HP Recommended
HP EliteBook 840 G1 notebook PC
Microsoft Windows 10 (64-bit)

product: HP EliteBook 840 G1 notebook PC


The shift key is not responding. For example, when the shift key is pressed simultaneously with an alphabet key such as 'A', the alphabet typed on the screen is the small letter 'a', while if correctly functioning it should be displaying the capital letter 'A'.

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation