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‎08-21-2019 09:50 AM

HP Recommended
Product: zbook 15 g4
Operating System: Microsoft Windows 10 (64-bit)

Hi, i have trouble with the speakers of my zbook... it's making noise while playing music (e.g. youtube). the first time i bought this zbook, the very first day i experimented this issue (noise while playing music in a NEW laptop). i came back to the store and they gave another new zbook. since then, its been almost a year and a half and i have the same problem. please, let me know if there's a solution for it or should i have to replace the speakers, if so, where i can get a new speakers and how much it costs. thanks in advance.

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-21-2019 03:16 PM

HP Recommended

@anthonygc 

 

Please download and perform a CLEAN install of the following Conexant HD Audio  software/driver

 

   https://ftp.hp.com/pub/softpaq/sp95001-95500/sp95006.exe

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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2 REPLIES 2

‎08-21-2019 03:16 PM

HP Recommended

@anthonygc 

 

Please download and perform a CLEAN install of the following Conexant HD Audio  software/driver

 

   https://ftp.hp.com/pub/softpaq/sp95001-95500/sp95006.exe

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎08-21-2019 08:39 PM

HP Recommended

Mindblowing... it works! Thanks.

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