Create an account on the HP Community to personalize your profile and ask a question
12-22-2020 08:47 PM
Product: HP Laptop 15-di0xxx
Operating System: Microsoft Windows 10 (64-bit)
this product is working slow it takes time to start and has 4gb ram,938gb disk,i3 8th gen cpu. please help me or tell me how i can exchange this laptop its 6 months warrentty is remaining
1 REPLY 1
01-05-2021 06:57 AM
I reviewed your post and I understand that the computer is running very slow.
Don’t worry, I assure you I will try my best to get this sorted.
What is the product number of your computer?
Meanwhile, I recommend you update the BIOS and the graphics driver from the below link and check if it helps.
If you continue facing the issue, then follow the steps in the below link.
Let me know how it goes and you have a great day!
P.S: Welcome to the HP Support Community 😊
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Stay Home – Stay Safe
I am an HP Employee
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for? Ask the community