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HP Recommended

hi guys! bought an hp envy x360 15-es2xx a few days ago and noticed the battery life is very very poor even though it's advertised to go up to 15 hours. it drains 40 percent in like an hour with 50 percent brightness and speakers are also on 50 percent. it's the Intel i5 1240p model. this is a very serious problem if anyone could help it would be very very great. thank you ! MODEL NUMBER:/PRODUCT NUMBER,; 5U0Q5UA#ABA

1 REPLY 1
HP Recommended

Hi @moraa2,

 

Welcome to the HP Support Community

 

I understand you are facing a battery life issue with your HP Envy x360. Not to worry I will help you to get a resolution to resolve the issue.

 

According to this PRODUCT NUMBER: 5U0Q5UA#ABA

 

Please check this link: https://www.hp.com/us-en/shop/pdp/hp-envy-x360-convert-15-es2747nr  Please scroll down and check the SPECS for battery life 

 

 

 

 

I hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Take care and have a good day.
Gaya1239 – HP Support.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.