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‎12-28-2022 07:58 AM

HP Recommended
Product: HP Pavilion Laptop PC 15-eg2000 (4U8D6AV)
Operating System: Microsoft Windows 11

I have bought a new laptop one day ago with the warranty of 12 months. However, both 'HP Support Assistant' and 'HP Product Warranty Check' show that warranty period has started 1 month ago and that I have 11 months left.

I have followed instructions to dispute the warranty, however I am not being displayed the option in which I could do so.

What are my options?

Category:
1 REPLY 1

‎12-29-2022 06:01 AM

HP Recommended

Hi @Shrey6,

 

 Welcome to the HP Support Community. 

 

I'd like to help!

 

This situation will need some additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

 

Please check your inbox on the forums page for private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Nal_NR-Moderator
I am an HP Employee

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