warranty problem!

[Jimbopembo]

I'm going around in circles. Trying to organise a warranty repair but the HP site tells me that the Notebook was purchased from Curry's PC World, which it wasn't. The virtual Agent is an absolute waste of time and I can't find contact details to speak to an actual person that may help me.

My supplier insists that the device was sourced through the usual Distribution channels and PC World won't assist because it wasn't purchased from them.

Any help with contact numbers would be gratefully received.

[praveenbv]

Hi @Jimbopembo, Welcome to the HP Support Community.  

Apologies for all the inconvenience

Don't worry as I'll be glad to help, 

I appreciate your efforts to try and resolve the issue, and in order to fix this issue,  your computer needs to be serviced.  As we have limited support boundaries in the support community as of now,

As this is a hardware issue, I'd suggest youContact HPin your region regarding the service options for your computer. 

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it.   

Have a great day!  

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