warranty rejected by hp redemption team after charging 4999/-

[raj2024-25]

hi 

i paid 4999/- and register under 30 days for the extended warranty and provided invoice details with serial bar code also .

but still they rejected my warranty claim without any solid reason . they also didn't refund my amount yet . i want this warranty as i purchased the laptop from the offline shop and register for the extended warranty as per the procedure .

[Sneha_01]

Hi @raj2024-25

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

Please check this document and follow the steps to raise the warranty dispute:

https://support.hp.com/hk-en/document/ish_2534210-1364541-16

Also please refer to the below link to check the warranty status.

https://support.hp.com/in-en/check-warranty

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571 

HP Support