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HP Recommended
HP Laptop 15-bs0xx
Microsoft Windows 10 (64-bit)
my left touchpad button has collapsed and I want to know if the basic warranty will cover the repair
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Depending on your location and the cause of the breakage, I would "guess" that Yes, it is possible the issue is covered under the standard warranty.



You must ask HP Technical Support about any warranty issue or warranty repair request.



  • Use the serial number of the device to submit the case (do not post that information here).
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  • Chat is not available in every region.


In the event that Chat is not available in your region:  Call the number provided in the HP directory, else submit your case online (to receive phone contact information)


  • HP will advise you there is a fee for phone support and / or other services when your computer / device is no longer under warranty.  This is normal business practice.


  • HP may tell you that certain services are not covered under warranty.  This is normal business practice.  Standard Warranty typically covers specific hardware issues as explained in the Warranty contract. Care Pack coverage and warranties differ by package.


  • USA / Canada: HPposts your regional contact information after you submit an online case.  Use the serial number of the device to submit the case to HP.



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