warranty

[User_02042022]

last june i bought this pc on amazon and i saw the warranty was active since november 2020, so i wrote to the hp support sending the proof that i bought it in june and they extended my warranty. but now it has expired altought it was extended, so i would like to have my real warranty beacuse im also having some problems now. i have the email they sent as a proof but i should search it so if you can find it beacuse you sent it would help. thanx

[Dilip_18]

@hi,

Welcome to the HP Support Community! I'd like to help!

I see you are experiencing warranty issues with the HP Notebook. I apologize for the Inconvenience.

As we have limited support boundaries in the support community as of now. I would request you to contact our HP Support Engineers and should be able to sort this out. HP provides repair or service options for out of warranty product as well. Hence I encourage you to contact HP support for all warranty service options.

Please reach out to the HP Technical Support team in your region regarding the warranty update.

Follow the instructions below to reach them:  

1) Click on this link - https://support.hp.com/us-en/contact-hp 

2) Select your product type below.

3) Enter the serial of your device.  

4) Select the country from the drop-down.  

5) Select the chat or get phone number options based on your preferences.  

6) Fill the web form and proceed further.  

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile name, you should see a little blue envelope, please click on it.  

For any hardware issue or repair please click on the link Phone Assist Worldwide

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day!