why not getting claimed offer after filling everything

[devsinghrailfan]

i have succesfuly filled every single details in student offer given by hp under 14 days of purchasing , i have succesfully registered and get the confirmation from the company also , after few days they email me and said that the documents given by me is have problem or fake but the documents are real and authentic and i again fill it and also request them look the documents again , after all i have go to some medication and out of town by which they try to contact me but i was unable to answer them because i am busy in my college admission also after some days they write email about cancelling my offer because i have not responded but in terms and conditions said that you have to just register and offer automatically given to your address which i have succesfully done so how can you that it is truly inappropriate because the mistake is done from your side you not verified correctly by which i am suffering , please help me about this     (thank you)

[Gaya1239]

Hi @devsinghrailfan,

Welcome to the HP Support Community

I understand you are facing an issue with the claimed offer with your HP Laptop. Not to worry I will help you to get a resolution to resolve the issue.

requesting you to click on this link Laptop Computers, Desktops, Printers, Ink & Toner | HP® India 

I hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!