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3PAR T400 Series No Battery Present

HP Recommended
Microsoft Windows Server 2008 (64-bit)

I have a 3par system The batter Ststus is saying its not present, We swapped out the battery 2 times with other Modules and still same result, it will not see the battery, See picture.20180502_102831.jpg


We have people saying to enter a commands like these


servicenode start –bat <nodeID>

servicenode end <nodeID>


checkhealth -svc –detail


but i think its a internal issue at first the node 0 battery was flashing green as in testing mode, but then after turning it off and on(waited about 30 sec to turn it back on) Now the flashing light stop and give all clear on the battery but still wont see the battery in the terminal, swapped with other battery modules as well, the system see the dat changes but still NOT PRESENT is there!!


Has anyone deal with this before?!?!



I think the system needs to be shut down and rebooted, maybe even reseat all connecting wires as well


Need help, Thanks.


the system is not down just giving an error


Thanks for any an all help!!!

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Message 2 of 2
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HP Recommended

wrong company,  HP split into two diffrent companys some time ago this forum is for the consumer/workstation/printers



you need to go to the HPE web site (HP Enterprise) with server related questions




however this link may help you:

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