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    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
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Message 11 of 12
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HP Recommended

Regarding the DVD drive not visible in Windows 10 File Explorer, please look at this info from Microsoft;

 

https://support.microsoft.com/en-us/help/314060/your-cd-or-dvd-drive-is-not-recognized-by-windows-or...

 

 

HP Z620 - Liquid Cooled E5-1680v2 @4.7GHz / 64GB Hynix PC3-14900R 1866MHz / GTX1080Ti FE 11GB / Quadro P2000 5GB / Samsung 256GB PCIe M.2 256GB AHCI / Passmark 9.0 Rating = 7147 / CPU 17461 / 2D 1019 / 3D 14464 / Mem 3153 / Disk 15451 / Single Threaded 2551
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Message 12 of 12
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HP Recommended

Causes of the External Hard Drive Not Detected Issue

  • Corrupted file system
  • Accidental interruption of programs
  • Remove the external hard drive without safely ejecting.
  • Use of malicious programs
  • Power Outage/Unstable voltage
  • Virus/Malware attacks
  • Interruption during firmware updating
  • Physical Damage

How to Fix the External Hard Drive Not Detected Issue
Solution 1: Check the Connection
Solution 2: Try Another PC (or Another USB Port)
Solution 3: Update Your Drivers
Solution 4: Disallow the System to Save Power
Solution 5: Disable USB Selective Suspend Settings
Solution 6: Show Hidden Devices in Device Manager
Solution 7: Run Antivirus Software

Advanced Fixes
Fix 1: One-Stop Repairs in Disk Management
a. Set the External Hard Drive to Online
b. Assign a New Drive Letter
c. Repair Unallocated Drive
d. Convert the Raw Drive/Shows 0 Bytes Issue
Fix the Disk Not initialized Error
Fix No Media Issue
Fix 2: Reformat the Drive Using Diskpart
Fix 3: Delete Certain Files in Registry


Extra Tips For Using the External Hard Drive
a. Avoid Physical Damage
b. Avoid Overloading an External Hard Drive
c. Monitor the Health of an External Hard Drive
d. Remember to Eject the Drive Before Unplugging It
e. Place It on a Proper Surface
f. Back up the External Hard Drive

 

Source URL: https://www.bitwarsoft.com/external-hard-drive-not-detected.html 

 

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