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‎02-10-2024 01:31 AM - edited ‎02-10-2024 01:34 AM

HP Recommended

Greetings to you. A HP product "HP Elitebook 540 G5" purchased from a native sell center of Bangladesh of which system SKU "6UA75US#ABA" and BIOS version/Date: HP Q78 ver. 01.26.00, 10/2/2023. Please check the authenticity of the product. Is it a intact product genuinely provided by you?

 

Kindly inform me about the product specification from your record. Thanks in advance.

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2 REPLIES 2

‎02-10-2024 06:36 AM - edited ‎02-10-2024 06:37 AM

HP Recommended

Greetings:

 

This is a peer-to-peer forum.

 

We do not work for or represent HP.

 

The product number you posted exists in HP's partsurfer database, so the PC is an honest to goodness, genuine, 100% HP notebook.

 

HP PartSurfer

 

But the notebook is an 840 G5, not a 540 G5. 

 

There is no such thing as a 540 G5 notebook.

 

The notebook has the latest BIOS version installed according to the support page...

 

HP EliteBook 840 G5 Notebook PC Software and Driver Downloads | HP® Support

 

 

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‎02-11-2024 07:45 AM

HP Recommended

also, for most countries in order to qualify for a HP warranty the item must be purchased from either a HP authorised reseller or direct from HP via their website HP items sold by non authorized sellers may not qualify for HP support/warranty

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