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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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04-02-2020 07:00 AM
Suddenly PC turn black and when I switch on again ask for repair.
1. Continue to window environment-failed
2. no recovery dvd
3. troubleshoot to reset -failed
4. choose window recovery environment -failed
anyone please help?
04-02-2020 07:21 AM
Hi:
If there are no hard drive failure errors, you can clean install W10 by making your own W10 installation media using the media creation tool at the link below. You will need to have access to another working Windows PC for this.
https://www.microsoft.com/en-us/software-download/windows10
If you are asked to enter a product key during the installation process, select the 'I don't have a product key' option, and W10 will install and automatically activate once you are connected to the internet.