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‎02-13-2020 04:25 AM

HP Recommended
Product: HP 800 G1
Operating System: Microsoft Windows 10 (64-bit)

Hi everyone 

I have hp 800 g1 with a gtx 1060 3g evga 

My problem is I have to unplug then plug the dvi cable from the gpu everytime I start by PC I found that my BIOS is out of date on 2013 version so I decided to update it I tried using the hp support assistant but in updates, it doesn't show any available bios updates 

So is there another way to update my bios? 

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-13-2020 07:13 AM

HP Recommended

Hi, @Mahmed1046 

 

You didn't mention if you had the SFF or Tower version of the 800 G1, but I will assume you have the Tower version, since you installed a video card that is probably much too powerful for the SFF power supply.

 

On your PC's support page, there is a newer BIOS update than what you have installed now...

 

00.02.77      Apr 30, 2019

 

https://support.hp.com/us-en/drivers/selfservice/hp-elitedesk-800-g1-tower-pc/5387466

View solution in original post

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4 REPLIES 4

‎02-13-2020 04:37 AM

HP Recommended

Hi
Make, Model and OS please.
SKU: if possible by this method
WinKey + R and type
msinfo32
Read Line 9
System SKU: N6K07EA#ABU

Results for "HP 800 G1" (7)


Please do not post Serial Numbers.

 

 

https://support.hp.com/gb-en

 

 

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‎02-13-2020 07:13 AM

HP Recommended

Hi, @Mahmed1046 

 

You didn't mention if you had the SFF or Tower version of the 800 G1, but I will assume you have the Tower version, since you installed a video card that is probably much too powerful for the SFF power supply.

 

On your PC's support page, there is a newer BIOS update than what you have installed now...

 

00.02.77      Apr 30, 2019

 

https://support.hp.com/us-en/drivers/selfservice/hp-elitedesk-800-g1-tower-pc/5387466

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‎02-14-2020 05:03 AM

HP Recommended

Thanks a lot I managed to update my bios to latest version yet my display problem isn't resolved yet anyway Thanks for the help

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‎02-14-2020 07:08 AM

HP Recommended

You're very welcome.

 

Sorry that the BIOS update didn't resolve the issue.

 

I wonder if the video card itself has a problem?

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