Showing results for 
Search instead for 
Did you mean: 
New member
2 0 0 0
Message 1 of 1
Flag Post

Bios characters needing updating

HP Recommended
HP RP5 or 5810 pc
Microsoft Windows 8.1 (64-bit)

Hello everyone - I am having an issue with windows updates on a platform of workstations in my corp..  I have narrowed it down to the "Product Name" within the bios.  There are some ascii characters that are in the name, and i am unable to update the name.  I have DL the BCU, tried 32bit as well as 64 bit.  Nothing will update, even though the error code is 0...  You can see the characters below .


I have updated to the most current bios, as well as tried to reset bios to factory and change via this script.. nothing works... any help would be greatly appreciated.



Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation