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Ben4444
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CCC Certificate for computers shipped to china

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We have shipped some HP computers to China but now they are stuck in customs because they need CCC certificates. Where can I download these?

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kevin-t
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@Ben4444

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.


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