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jpd_az
Level 3
52 36 2 3
Message 1 of 5
298
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Can I remove a "recommendation" from the Image Assistant list?

HP Recommended
HP Z2 Mini G4
Microsoft Windows 10 (64-bit)

I occasionally run Image Assistant on my HP Z2 Mini G4 to see if any updates are available. I recently received a recommended update for an Intel Graphics Driver. I do not have the Intel Graphics chip, only a NVIDIA graphics card. Is there some way to remove this item from the list?

JohnD

4 REPLIES 4
soccer_dan
Level 8
Level 8
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Message 2 of 5
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HP Recommended

When you open Windows Device Manager and click on Display Adapters, do you see ONLY the NVidia graphics card or both NVidia and Intel adapters? you most likely see both entries... Why HP IA is showing a recommendation to install the Intel update

I work for HP. However, all opinions and comments are my own.
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jpd_az
Author
Level 3
52 36 2 3
Message 3 of 5
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HP Recommended

It only shows the NVIDIA adapter.

JohnD

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soccer_dan
Level 8
Level 8
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Message 4 of 5
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HP Recommended

then, you probably have Discrete only set in the BIOS which disables the Intel graphics when set... since the Intel graphics is a std feature in the Intel processors, HP IA keys on that to suggest the driver install

I work for HP. However, all opinions and comments are my own.
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jpd_az
Author
Level 3
52 36 2 3
Message 5 of 5
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HP Recommended

Yes, Intel Graphics is disabled. I ordered it with the NVIDIA only so that is the way it came.

  JohnD

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