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‎08-17-2022 01:23 AM - edited ‎08-17-2022 01:25 AM

HP Recommended
Product: HP S600 SSD
Operating System: Microsoft Windows 10 (64-bit)

I have 2 HP S600 SSD's and using the warranty check tool fails to yield any results. I am trying to RMA these SSD's but I am unable to. How can I start my RMA process? Thanks. The SSD is dead as I am unable to format it at all and the SSD shows many failed SMART data characteristics. 

https://support.hp.com/us-en/checkwarranty

 

Screenshot 2022-08-16 233450.pngScreenshot 2022-08-16 233457.pngScreenshot 2022-08-16 234235.pngScreenshot 2022-08-16 234314.png

Screen Shot 2022-08-17 at 12.25.13 AM.png

 

Category:
5 REPLIES 5

‎08-17-2022 11:31 AM

HP Recommended

h

i check this

HP SSD S600 2.5 Quick Start Guide/ Warranty Statement

 HP SSD S600 2.5"

https://support.hp.com/us-en/product/hp-s600-240gb-solid-state-drive/23815571/manuals

 

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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‎08-17-2022 10:25 PM

HP Recommended

Hi there I had tried this already and I didn't get a response back from the email listed and using the warranty check tool didn't yield any results even though I spelled the serial number right. 

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‎08-18-2022 10:29 AM

HP Recommended

And the phone number of the second link?

 

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‎08-18-2022 10:34 AM

HP Recommended

Yea unfortunately calling the number also didn't yield any results as well. 

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‎08-18-2022 10:58 AM

HP Recommended

wait!
I don't promise anything but we may contact you, I have flag, your message!

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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