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Jez4
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Message 1 of 2
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Can't boot HP Envy x360?

HP Recommended

I've tried a few basic tests, but nothing so far works...

 

I have a blank screen... the fan on permanently and the Caps lock key is coding, 3 blinks, followed by 5 quick blinks?

Any ideas?

 

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CF4
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Message 2 of 2
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HP Recommended

Hi

 

As it's a desktop, take out/unplug the HDD and carefully remove the RAM.

 

This should then change the blinking lights.

 

They indicate a serious problem but are hard to pin down.

 

####

 

 

Please 1st try a Hard Reset

Press and Hold the PWR off button for 4 seconds to force a PWR off.

Unplug from the wall.

Press and hold the power button for 15 seconds to complete the reset.

###

https://support.hp.com/us-en/document/c02693833

Turn off the notebook.
Plug the notebook into a power source using the power adapter.
With the notebook off, press and hold the Windows logo key and the B key at the same time (WinKey +B).

NB: On some notebook models, it might be necessary to press and hold the Windows logo key and the V key (WinKey +V).

While pressing those keys, press and hold the Power button on the computer for 2 to 3 seconds, and then release the Power button but continue to hold the Windows logo key and the B or V key until the HP BIOS update screen displays or you hear a beeping sound (usually 8 beeps).

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