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- Cannot create support ticket - User is Deactivated

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01-16-2023 01:36 AM - edited 01-16-2023 01:55 AM
Cannot create support ticket. HP Website tell me "User is Deactivated".
Help me to create tickets. The phone Support in Germany is extremly bad.
I could create a HP support account after i edit HP html code: Register button was always disabled, till i change the html code.
After my registration i get a eMail to complete my profile. I can't complete it, because some fields greyed out (disabled like eMail) or don't have values (like Preferred page display language, Time zone, Country/Region, Preferred communication language). Without this fields the Save button is disabled and i can't get it to work in your html code.