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HP Recommended
HP EliteDesk 800 G5 Desktop Mini PC IDS BaseModel
Microsoft Windows 10 (64-bit)

Hi ! ,

I replaced the motherboard of my G5 800 mini pc , but i added a wrong Product Name . Now i can't install the image from server , because of the wrong Product Name .

I try with HP BIOS Configuration Utility | HP Client Management Solutions - to unlock the MPM - Manufacturing Programming Mode , but doesn't work . - access denied , I checked with NbDmiFit-2.14 , same issue , i checked with EFI File Unlock - and i  receive the error MPM Protocol is not present  .

There is any program that can edit the Product Name in BIOS for G5 800 mini ?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Sorry but you only get one chance to enter the data when in Mfgr Mode,

 

once done it can not be changed by anyone other than HP

 

these internal HP tools will not be released to the general public

 

contact HP support directly, and have the new MB purchase receipt available, you may be able to convince HP support to send you a correct SMC.bin file to correct your bad info 

 

windows can still be installed on the system, however it will now need to be a retail copy that uses a serial to activate and you will have to manually install any missing drivers

View solution in original post

1 REPLY 1
HP Recommended

Sorry but you only get one chance to enter the data when in Mfgr Mode,

 

once done it can not be changed by anyone other than HP

 

these internal HP tools will not be released to the general public

 

contact HP support directly, and have the new MB purchase receipt available, you may be able to convince HP support to send you a correct SMC.bin file to correct your bad info 

 

windows can still be installed on the system, however it will now need to be a retail copy that uses a serial to activate and you will have to manually install any missing drivers

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