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02-19-2024 10:47 AM
Product: HP Elite Mini 800 G9 Desktop PC (4B430AV)
Operating System: Microsoft Windows 11
Hello. I need my issue with this device escalated, I have had an existing case open with a Commercial Escalations Case Manager, however the experience has been terrible, and I need my case escalated, and the issues resolved.
I was sent the incorrect device to replace the device I have selected, and my customer has been waiting for a repaired or replaced device for over 90 days.
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