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08-27-2020 12:21 PM
My computer hasn't shipped yet and it's been weeks. School is starting soon and I already contacted HP for help and they won't return my calls or emails. Anyone else dealing with this problem? Or is there another way to contact HP?
08-27-2020 01:14 PM
Our Community is not in any way at all related to HP Sales, of course.
Entire supply chains are struggling - not everyone is at work, overseas shipping is strangled, parts are hard to obtain. It's a mess for every merchant who needs to get product to customers.
I will forward a request for review.
It is my unsolicited opinion that talking about it won't impact the result.
My opinion is worth leaves in the wind - don't pay any attention.
If you have not done so, please do contact Customer Service.
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