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My computer hasn't shipped yet and it's been weeks. School is starting soon and I already contacted HP for help and they won't return my calls or emails. Anyone else dealing with this problem? Or is there another way to contact HP?

1 REPLY 1
HP Recommended

@delrey0240 

 

Our Community is not in any way at all related to HP Sales, of course.

 

Entire supply chains are struggling - not everyone is at work, overseas shipping is strangled, parts are hard to obtain.  It's a mess for every merchant who needs to get product to customers.

 

I will forward a request for review. 

 

It is my unsolicited opinion that talking about it won't impact the result.

My opinion is worth leaves in the wind - don't pay any attention.

 

If you have not done so, please do contact Customer Service.

 

New Product? Need Help? HP Online Store – USA – Customer Service

 Not your HP store?  Scroll to the bottom of the website and click the Flag to change regions.

 

Self-Help Service, Account, Security and Privacy, Returns and cancellations, FAQ, Shopping, Shipping and delivery, Rebates / Coupons, Product Support, Parts and services

 

 

Request for Review

 

  • I will submit a request that someone review your question / concern.

 

Worth Noting

  • Our Community is not HP Technical Support, nor are we HP Sales or HP Service.
  • Our request for assistance on your behalf does not influence the outcome:  Our request is not a magic back door into HP Support.
  • The time frame (how long it takes) for a response is not controlled by the Community.
  • If / When there is a response, a Community moderator / agent will (should) post back on this thread before using other methods to contact you. 

 

Note to those reading:

  • Do not contact random numbers posted in a public or private message by “new members”.  Vermin are looking for victims – don’t be next.
  • Please do not post any personal or case information here - we cannot make use of the data. 
  • Posting personal information at a public site increases your risk from rats and scammers.

 

 

Thank you for participating in our HP Community.

We are a world community of volunteers dedicated to supporting HP technology

Click Thumbs Up to say Thank You.

Answered? Click "Accept as Solution" to help others find it.

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.