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Henry-Attah
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Message 1 of 3
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Computer Won't boot, Screen is blank

HP Recommended
HP pro 3520 Business Pc
Microsoft Windows 7 (32-bit)

 

Hi there!
I have a Hp pro 3520 Business Computer Running windows 7, over 2years now it hasn't come on.

Whenever i try to boot it, the light in the power button comes on but the screen remains blank with nothing happening.

I have tried troubleshooting the computer using all the steps i could find on the HP website but all to no avail, the screen is still blank.

How do i Go about fixing it please?

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CF4
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Message 2 of 3
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HP Recommended

Hi

 

If it is a Hardware failure then simple software solutions wont help, however....

 

Troubleshooting is here...

https://support.hp.com/us-en/product/HP-Pro-All-in-One-3520-PC/5299218

 

Drivers here...

https://support.hp.com/gb-en/drivers/selfservice/hp-pro-all-in-one-3520-pc/5299218

 

Service guide...

http://h10032.www1.hp.com/ctg/Manual/c03577915

 

Hard Reset...

Press and Hold the PWR off button for 4 seconds to force a PWR off.

Unplug from the wall.

Press and hold the power button for 15 seconds to complete the reset.

OR

 

Power On : Press ESC key and then F2 Diagnostics.

 

System Restore: Power On Repeatedly press F11.

 

If in doubt please ask.

 

 

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Henry-Attah
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Thanks,i will try the following solutions and tell you which works out. Once again Thanks for the quick reponse

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