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HP Recommended
HpElitedesk 800 G1 Tower Pc

How do I fix the system cannot find the file specified when I try to copy rom.cab c:\swsetup\ep103785\hpqflash it tell me the system cannot find the file specified I have hp elitedsk 800 g1 tower pc and I need it for windows 11 it go with windows security and device security security processer core isolation (TPM) can some one tell me how to fix this problem 

 

3 REPLIES 3
HP Recommended

i don't know why you think a bios file (sp103785) will update TPM.......that's your first mistake

 

the second is that Elitedesk 800 G1 tower pc (actually all 800 G1 systems) does not support TPM 2.0 only 1.2

 

SLB9656 TPM1.2 ver. 4.34.1011.0

 

https://ftp.hp.com/pub/softpaq/sp82001-82500/sp82407.exe

 

https://support.hp.com/us-en/document/c05792935

 

the latest versions  are

BIOS: L01 2.77 release: April 30, 2019
Management Engine firmware: 9.1.45.3000 release: August 20, 2018
TPM: 4.34.1011.0 release: 20-Nov-2018

HP Recommended

how do i fix windows security and device security security processer core isolation I get error device health attestation isn't support on this device2. A firmware update is need for your security processor and i need a password for the TPM 

 

HP Recommended

the error "device health attestation isn't support on this device"

 

can be resolved by updating the TPM to the latest 1.2 build

 

please read the SERVICE MANUAL for your system,

 

it will answer your question(s) on TPM or simply google "CMOS reset to default factory settings"

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