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02-21-2021 11:09 PM
I am a end user and i have purchased 18 Desktop's for my Organization and were planning to buy 13 more.
I have purchased 6 system on 8th of this month in Bangalore from one of the vendor, one of the system got issue in RAM slot and it took almost 1 week from HP side to registered case and 1week time for someone to visit here and inspect the DOA .Now it been one week the person came and went and box is here no DOA letter no calls no emails. Meanwhile i ordered 12 more system on 12th and out of that again one more system issue ( HDMI Port issue ) for this also we have raised complaint but its been 10 days no one came till now to Inspect for DOA .
No my question is total out of 18 Desktop we have got 2 faulty Desktop and its been 14 days and we have not received the replacement for 2 desktop neither anyone is showing interest to solve this issue .
Because of this i have stooped order for 13 more desktop which i think you guys doesn't not deserve any order from now onwards from out organization side ,will definitely look for any other brand .
02-22-2021 12:13 AM
posting your problem in a "USA" user forum when you live in "Bangalore" will not really help unless one of this usa's forum moderators sees/reads this post and forwards it to the HP rep in your area i recommend you contact your local/regional HP rep for assistance as this forum is made up of "USA" end users of HP business/workstation products
do a google search for "HP bangalore" for local HP support
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