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HP Recommended

Good afternoon everyone, The truth is I am quite new to this HP Device Manager application, and at this moment I am having this error message, when I am trying to display an image on a ThinClient, this error only appears on some machines or devices, since in others I have managed to deploy or implement the image without problems. The machine has access to the FTP server without problems, on those same machines I managed to update the agent without problems.

 

Error Message

2020-12-21 09:49:29 [Bug details]: Deploy the image using the main repository. Could not download IMG_18_12_2020_1611.ibr from / Repository / Images / Imagen_18_12_2020. The DeployImage task could not be run. Error code: 1068032, Error information: .. \ .. \ Task \ wins \ ImageTask_XPE.cpp@265: Failed to get image task information. .. \ .. \ Task \ common \ ImageCommon.cppX1724: Could not get the FTP settings. .. \ .. \ Task \ common \ ImageCommon.cppX693: Could not create file client. ftpclient \ ShareFolderClient.cppX842: Failed to login to shared folder, username: xxx.xxx.xxx.xxx \ User, password: **, remote path: \\ xxx.xxx.xxx.xxx \ HPDM ftpclient \ ShareFolderClient. cpp @ 838: There are no login servers available to service the login request. .. \ .. \ Task \ wins \ ImageTask_XPE.cppX265: Failed to get the image task information. .. \ .. \ Task \ common \ ImageCommon.cppX1724: Could not get the FTP settings. .. \ .. \ Task \ common \ ImageCommon.cpp@693: Could not create file client. ftpclient \ ShareFolderClient.cppX842: Failed to login to shared folder, username: xxx.xxx.xxx.xxx \ User, password: **, remote path: \\ xxx.xxx.xxx.xxx \ HPDM ftpclient \ ShareFolderClient. cppX838: There are no login servers available to service the login request. 2020-12-21 09:49:29 Could not run common task. 2020-12-21 09:49:29 Error code: 1068032.

 

If someone could give me a hand with this problem, on what is causing it as I can't find anything that can help me.

2 REPLIES 2
HP Recommended

Hi Luis_Ro
 
Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.

Or if you prefer you can post in HP spanish community : HP comunidad


Thank you for your understanding.

Regards,

I work on behalf of HP.
HP Recommended

I change the message to english, can you help me please.

 

I identify this problem only with T620 DualCore, not in QuadCore, I use HPDM 4.7 SP12

 

Kinds regards.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.