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‎06-01-2018 07:25 AM

HP Recommended

Sorry the date was 5/50/18.

 

I did not install anything, my Elite Slice just arrived in the mail. I'm just pressing the power on button and nothing happens. I am really not qualified to disassemble the unit and troubleshoot it. Don't want to damage it and void warranty. I'm going to return it.  Thanks

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‎06-01-2018 10:33 AM

HP Recommended

Latest update. After disconnecting the power cord I was ready to re-box it and ship it back to my retailer. Aa a last-ditch attempt, I re-connected the power cord, then connected the display port, then MIRACLE! The power light came on. So even though I already had my RMA return authorization printed out, I am keeping my brand new HP Elite Slice desktope computer. Thanks for your input, I think your very last advice was to unplug everything to allow for latent static electricity to dissipate, it seems to have been the problem in my case, v ery annoying to experience this issue with a brand-new unit. BUt at last, the problem is solved. 

Thanks for your help.

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