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- Re: EliteDesk 800 G2 SFF Update Intel ME Firmware
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03-11-2018 06:55 AM - edited 03-11-2018 07:23 AM
Hallo,
I have issues with my EliteDesk 800 G2 SFF. Sometimes it doenst wake up from standby and / or doesnt boot corretly.
I read here: ( https://support.hp.com/ca-en/document/c05306753 ) that using the latest Bios and an older ME FW can cause these kind of problems. Also, I like to have a newer ME FW for security reasons.
So, I am running BIOS 02.28 Rev.A and WIn 10 1709.
MEbx Version: 11.0.0.0005
ME Driver Version 11.7.0.1045
At https://support.hp.com/de-de/drivers/selfservice/hp-elitedesk-800-g2-small-form-factor-pc/7633277 there are two files that are supposed to contain ME FW Updates:
sp82476: Intel Corporate Management Engine (ME) Firmware Component 11.8.50.3425 Rev.A
Which contains the newest ME FW and is supposed to work unter x64 OS.
But I get this:
C:\SWSetup\SP82476\FW64>FWUpdLcl64.exe -f C:\SWSetup\SP82476\ME\ME_11.8_Corporate_D0_H_Production.bin Intel (R) Firmware Update Utility Version: 11.8.50.3425 Copyright (C) 2007 - 2017, Intel Corporation. All rights reserved. Communication Mode: MEI Checking firmware parameters... Error 561: Get Platform Type failed. Error 32: Unknown error code.
and there is:
sp80282: Intel Management Engine (ME) Firmware Update Tool for DOS or EFI 1.0.0.0 Rev.A
Which is much older and is suppoed to work only under efi shell.
I tried this one too:
BLK1:\efi\> FWUpdLcI.efi -f 110223001_h.bin Communication Mode: MEI Checking firmware pameters... Error 8714: Firmware update not initiated due to file open or read failure
Is there a step by step guide on hor to install the correct and ne Intel ME FW on my computer?
03-28-2018 05:13 AM
Greetings !
Welcome to HP Forums.
Make sure the Intel ME driver is installed before updating the Intel ME firmware
Regards
PT
Please click the 'Thumbs up' button to say Thanks
Click 'Accept as Solution' ,if it solves your problem
08-16-2018 11:09 AM
I have a EliteDesk 800 G2 TWR
And I’m trying to upgrade the
firmware Intel Management Engine (ME) para DOS o EFI
but I’m being unable to boot from a DOS USB drive
I have try it the HP format tool to make a DOS USB drive; but my Pc doesn’t boot from there
(but my LapTop does boot using that USB drive)
Y If uses a Windows installation USB drive my PC does boot; but not the DOS USB Drive
I have try it Hp format tool and rufus-3.1
Would give me an advice?
09-20-2018 12:06 PM
I'm having the same issue with a ProBook 640 G1; same error message.
The USB stick is FAT32 formatting with the following folder structure:
├── efi
│ ├── 91413024.bin
│ ├── boot
│ │ ├── 91413024.bin
│ │ ├── bootx64.efi
│ │ └── FwUpdLcl.efi
│ └── FwUpdLcl.efi
├── error.log
Wasn't too sure where to put some of the files so I doubled them up.
When I try to flash the latest 9.1 ME firmware I get the following error:
"Error 8714: Firmware update not initiated due to file open or read failure"
I'm running Fedora 28 so using an EFI shell, but I did install Win10 to see If the flash would succeed under Windows, but it threw up an error message that closed to quickly to note; i believe it was something to do with the platform as I previous poster has reported.
09-20-2018 12:53 PM
to the linux poster,...... you can not do a ME firmware update under UEFI or under windows cmd prompt
YOU MUST BOOT FROM A DOS BOOTABLE, FAT 32 FORMATED USB KEY THAT IS UNDER 1GB IN SIZE
PLACE THE ME UPDATE FILES ONTO THE ROOT OF THE KEY, BOOT FROM KEY THEN RUN UPDATER COMMAND
09-20-2018 12:55 PM - edited 09-20-2018 12:58 PM
to the linux poster,...... you can not do a ME firmware update under UEFI or under windows cmd prompt
YOU MUST BOOT FROM A DOS BOOTABLE, FAT 32 FORMATED USB KEY THAT IS UNDER 1GB IN SIZE
PLACE THE ME UPDATE FILES ONTO THE ROOT OF THE KEY, BOOT FROM KEY THEN RUN UPDATER COMMAND
while some of the brand new hp systems do allow "me" updates from windows 10, older models require DOS
rule of thumb is if the system is older than 2 years......do update from dos
to windows poster,....... stop trying to apply random "ME" firmware updates!!! that's a sure way to brick (kill) your computer
if you don't know which me update to apply say so. once you know which one read the included help files which cover HOW to DO UPDATE
09-20-2018 06:05 PM
small capacity flash drives are easely found on ebay and amazon
use this link to download the latest/correct me package for your model
the 800 g2 ME updater appears to run from a windows dos prompt,
for windows, the "me" driver package for your model must be installed first before trying to update firmware i don't know about linux update procedures, most of the HP models only have dos or windows updates only a very few hp systems have linux based updaters
from the sp80346 readme
LANGUAGE(S): Global
ENHANCEMENTS:
- Intel Management Engine (ME) Firmware update, required to address the
INTEL-SA-00075 / CVE-2017-5689 Vulnerability
(http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2017-5689). HP strongly
recommends promptly updating your systems to this updated ME firmware version,
which supersedes all previous releases.
PREREQUISITES:
Intel Management Engine Components Driver must be installed before this package
is installed.
HOW TO USE:
1. Download the file by clicking the Download or Obtain Software button and
saving the file to a folder on your hard drive (make a note of the folder where
the downloaded file is saved).
2. Double-click the downloaded file and follow the on-screen instructions.
11-03-2019 09:39 PM
Sorry to drag this one up from the depths, but I'm now running FWUpdLcl.exe via DOS and getting the following error:
Error 8746: Firmware update not initiated due to invalid image length
Deffo trying to flash the right bin file.
Any ideas?
11-03-2019 09:48 PM
have you enabled the AMT in the BIOS, and installed the intel AMT software this has to be done BEFORE you can attempt a AMT firmware update
a quick way to check fo the amt software is to look in device manager, do you see a COM 3 device? if not then AMT is most likely not installed
get the AMT package(s) from the HP 8200 driver page