Error 10 BiosConfigUtility

[GGUI21]

Hello everybody,

I am having some troubles using the HP BiosConfigUtility (4.0.32.1) since one week.

I'm using a pwd.bin file to set the BIOS pwd in my compagny. This process is working well.

But when i'm using this same pwd.bin to modify some BIOS parameters with BiosConfigUtility, i always have this error :

<BIOSCONFIG Version="" Computername="XXX Date="2021/12/14" Time="16:10:25" UTC="1">
SPM: Not Provisioned.
BEAM mode: Disabled.
<SUCCESS msg="Successfully read password from file" />
<ERROR msg="Unable to process command. Password is set, but password provided is invalid" />
<ERROR msg="BCU return value" real="10" translated="10" />
</BIOSCONFIG>

I'm sure that pwd.bin file is good, and represent the good BIOS pwd.

I'have tried to regenerate the pwd with both 32 and 64bits versions of HPQPswd and tried to use the 32 or 64bits versions of BiosConfigUtility : still the same results.

I don't understand what's going on : on the same PC sometimes it works, sometimes doesn't !

 Thank a lot for your time.

[MayS]

Thank you for visiting the HP Support Community.

According to the Community's Rules of Participation:

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

Regards,
MayS.