• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎05-18-2020 10:15 PM

HP Recommended
Product: hp dx5150 mt

I haven't been opened for some years 

It said NTLDR is missing and click Cltrl+Alt+Del

So I click it and then it restart and this happened.

It doesn't continue. How can I do? 

IMG_20200519_104046.jpg

Tags (1)
2 REPLIES 2

‎05-18-2020 11:30 PM

HP Recommended

https://www.lifewire.com/how-to-fix-ntldr-is-missing-errors-2623859

 

or simply reinstall the OS/drivers

Was this reply helpful? Yes No

‎05-19-2020 01:08 PM

HP Recommended

This kind of display corruption is typical of a graphics card failure (hardware issue). According to the specification this model has integrated graphics. It might be worth swapping the memory modules and see if this makes any difference.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.